Nebraska Total Care
Operated by Centene. Look up the member’s primary care assignment, referral rules, and authorization requirements in the plan’s portal before cardiac imaging or procedures are scheduled.
Remote team, statewide coverage
Cardialogy Billing processes cardiology claims for Nebraska providers. It begins with checking if a Medicaid patient is in a Heritage Health plan or fee-for-service and covers coding, submission, denials and aging accounts.
Most Nebraska Medicaid and CHIP members are enrolled in one of three Heritage Health plans. Some members and services stay in fee-for-service, long-term care among them. The member’s record on the date of service decides where the claim goes.
Heritage Health is Nebraska’s Medicaid managed care program. It’s one health plan per member that integrates physical health, behavioral health, dental and pharmaceutical benefits. Each plan has its own portal, its own prior authorization list, its own claim routing, so those things are checked patient by patient.
Operated by Centene. Look up the member’s primary care assignment, referral rules, and authorization requirements in the plan’s portal before cardiac imaging or procedures are scheduled.
This is its own Medicaid product. Its policies do not carry over from UnitedHealthcare’s commercial or Medicare Advantage lines, so we read the Medicaid manual.
Confirm that the practice is contracted and loaded in Molina’s system for every date of service on the claim.
Fee-for-service note: Members on fee-for-service follow a different process. Those claims use the state’s own eligibility checks, claim instructions, status lookups, and adjustment steps. Long-term care is one service that stays outside the plans.
No Heritage Health plan will pay a provider until that provider is enrolled with Nebraska Medicaid. Enrollment alone does not put a cardiologist in the network. Credentialing is different and Verisys, a centralized verification firm, does the primary source checks for all three plans.
Applications are done through Maximus, the state’s enrollment vendor, and no paper applications are accepted any more. We collect information like NPI, taxonomy, specialty and location and we plan the revalidation that is due every five years.
Verisys does the licensure, training, board certification and malpractice history checks once for all three plans. We recredential every three years by letter to the address on the provider record so we verify that it is current.
Medicaid, plan, Medicare and commercial file comparisons include group and individual NPIs, billing and rendering links, practice locations and facility affiliations. Rejected claims are often caused by mismatched records.
The necessity of approval for a service varies on the payer, the product, the CPT or HCPCS code, the site of care, and the cardiologist’s network status. We don't use a set list of codes, but rather review each case against payer policy in effect at that time.
The approved code, rendering provider, facility, and date range are matched to what was performed and documented before a claim goes out. First, it fixes a mismatch, instead of putting the onus on the payer to find.
Disclaimer: Only approval cannot be considered as a guarantee of payment. It’s still all about eligibility, codes and documentation.
Each stage of the billing cycle contains a work queue to show staff what claims need to be worked today.
Verifies medicaid, Heritage Health, fee for service, medicare, commercial and secondary coverage, network status, referral requirements and authorization requirements.
Verifies if the service requires approval - Gathers clinical records - Submits and tracks each request - Attaches approval to the claim
Reads CPT, HCPCS and ICD-10-CM options to visit note; modifiers, units and place of service.
Turns documented encounters and procedures into billable charges and flags anything missing before it reaches a claim.
When submitting make sure all patient data, NPI, taxonomy, payer, codes, modifiers, referral and authorization are right.
Sends each claim to the appropriate Heritage Health plan, state fee-for-service, Medicare contractor, commercial payer or secondary payer.
ERAs and EOBs, verifies contractual adjustments and patient balances, indicates payments that appear low against the contract.
Before you submit or appeal, locate the reason for refusal, repair it, note the result and offer the practice repeat causes.
Works aging reports claim by claim, calls payers, replies demand for records and escalates anything that delays.
Manages Maximus enrollment, Verisys credentialing, Medicare and commercial applications, CAQH updates as needed and revalidation dates.
Coding is after service provided, who provided it, payer’s requirements and where the patient was seen.
Office visit, ECG, office testing.
PCI, Cath Lab Procedures and the Facility-Professional Claim Split
Pacemaker and defibrillator implantation, rhythm monitoring & ablations
Non-invasive and nuclear
Multiple doctors billing for same case.
Documented chronic care and remote monitoring
Coverage of Children in Pediatric Cardiology
Echo, stress, Holter and event monitor claims broken out by code.
Modifier note: Modifier 26 and TC apply only to codes with separate professional and technical components and only when the practice bills one side.
Original Medicare, Medicare Advantage, commercial plans, and dual-eligible coverage, and each has their own claim and authorization path.
WPS Government Health Administrators processes Part A and Part B claims in Jurisdiction 5, which covers Iowa, Kansas, Missouri, and Nebraska. Local coverage determinations, medical review requests, reopenings, and appeals follow that contractor’s published guidance.
Each plan sets its own network, referral, and authorization rules. We confirm the exact plan on the member’s card and file appeals through that plan’s process, not Medicare’s.
Commercial claims vary on the particular product. For beneficiaries that have both Medicare and Medicaid, Medicare pays first, then the crossover claim. Then patient responsibility and any D-SNP setup is verified.
There is an owner for each stage, and a specified next action from the front desk to reporting.
Demographic and subscriber information is validated against the card.
Active coverage, other insurance checked.
Heritage Health, fee for service, Medicare or commercial.
Status of participation and referral requirements are verified.
Current payer rules for the scheduled service are confirmed.
Codes are matched to the note and to medical necessity.
Every service documented is confirmed as billed.
A final review of the provider, payer, code and claim fields.
The payer who owns the claim submits the claim.
Posting payments and calculating patient balances
Denials are adjusted, appealed or resubmitted and reasons are documented.
Aging and open work are assessed periodically.
Staff can use this list as a working aid. Payer rules differ by product, service, and site of care, so it does not replace the policy itself.
Each of the six areas below has a check built into our workflow.
A claim is directed to one Heritage Health plan after the member has transferred to a different Heritage Health plan.
The provider’s Medicaid, plan, Medicare and commercial files should all have the same NPI, taxonomy and address.
Rules change depending on payer, product, code and place of care so a response from a claim may be out of date.
How a test is billed depends on whether it's done under global billing or split billing, who owns the equipment and the supporting paperwork among other things.
One patient can have Medicare, Medicaid, Medicare Advantage and commercial coverage, at the same time.
Claims that are not processed can go beyond the filing limits. Follow up often. Keep records
Nebraska has sixty-four access hospitals and fifteen large urban hospitals. A cardiology practice in Omaha, Lincoln, Grand Island, Kearney or Norfolk with clinics at several of those locations can bill from several locations, integrate facility and professional claims and coordinate referrals across numerous plan networks.
Remote note: Cardialogy Billing does not have an office in Nebraska and works with Nebraska practices remotely.
Less front-office time on eligibility calls and payer portals.
Authorizations and complicated coding handled by dedicated billing staff.
Denials and aged claims worked on a set schedule.
Enrollment dates tracked, with reporting that shows where claims sit.
Short answers on payer routes, enrollment, authorization, and claim handling.
It is Nebraska’s Medicaid managed care program for physical health, behavioral health, dental, and pharmacy benefits. Each member is placed in one of the contracted health plans. Current plan participation should be confirmed with Nebraska DHHS before billing.
Nebraska Total Care, UnitedHealthcare Community Plan of Nebraska and Molina Healthcare of Nebraska The current list is published by DHHS.
Providers enroll electronically using the state’s enrollment vendor, Maximus. Once approved, Verisys does the verification for credentialing with the Heritage Health plans and each plan does its own contracting.
State enrollment is first. Then you credential and contract independently with each plan.
WPS Government Health Administrators, the Medicare Administrative Contractor for Jurisdiction 5. CMS lists the current contractor.
Yes. Those claims need the exact plan identified, then a check of network rules, authorization, payer order, and coordination of benefits.
Practices can discuss eligibility, authorization, coding, claims, denials, A/R, and provider enrollment with our team. Results depend on payer mix, documentation quality, and current workflows, and no specific financial outcome is promised.
