MaineCare
Maine largely runs MaineCare on a fee-for-service basis, meaning one set of manual regulations applies to most members. We use them verbatim and verify coverage, enrollment and authorization for each date of service.
MaineCare DetailsCardiology billing for Maine practices
Maine has the oldest population in the nation, thus Medicare makes up a big portion of a cardiology schedule, and MaineCare covers those earning up to 138% of the federal poverty level. Cardiology Billing builds each claim around the coverage the patient actually has.
Our team works at home. We examine eligibility before the visit, audit coding to the chart, submit clean claims and continue to work the ones that stall. It doesn’t matter if the patient was seen in Portland or at a clinic three hours from the nearest cath lab.
Remote billing for Maine cardiology practices, from solo offices to hospital-employed groups.
Maine payer mix
A cardiologist in Maine can see a Medicare retiree, a MaineCare member and a Harvard Pilgrim subscriber in the same morning. Each gets billed under different rules, so we sort out who pays, and how, before anything else happens on the account.
Maine largely runs MaineCare on a fee-for-service basis, meaning one set of manual regulations applies to most members. We use them verbatim and verify coverage, enrollment and authorization for each date of service.
MaineCare Details →National Government Services processes Part B claims in Maine. We follow its local coverage policies, submit through its channels, and track every claim to a payment or a documented denial.
Medicare Details →Anthem, Harvard Pilgrim, Community Health Options, Aetna and self-funded employer plans each keep their own authorization lists. We look up the member’s specific product, since the carrier name alone tells us little.
Commercial Details →Medicaid in Maine
MaineCare is the state’s Medicaid program, controlled by the Office of MaineCare Services inside the Department of Health and Human Services. Practices have seen more working-age members after Maine has extended eligibility to people with salaries up to 138% of the federal poverty level and all visits are covered by the same handbook as everyone else’s.
Most MaineCare services are paid fee-for-service, with no layer of managed care plans between the practice and the state that makes the rulebook easier to find. It means that a single mistake, such as skipping a coverage check, repeats on every claim until someone notices it. MaineCare also sets a filing window of 180 days from the date of service for most claims, far tighter than Medicare’s twelve months, so we watch it closely.
Portal and user access
Eligibility checks, authorization requests and enrollment updates all go through the state’s provider portal. If the only administrator has left the practice no one can add users or update enrollment information. It’s a problem because without that one person the whole system comes to a halt. Nothing can be changed, no one can log in. The practice can’t move forward. It’s like being locked out of your account with no way to get back in.
Provider records
MaineCare enrollment and commercial credentialing are separate processes with separate timelines. A cardiologist enrolled with MaineCare can still be out of network with Anthem, and the reverse is just as possible.
Medicaid providers are required to renew their validation at least once in every five years. The similar five-year cycle is followed by Medicare providers. We maintain a calendar for each provider and update the calendar if new physicians are added, locations change, or the group’s tax ID changes.
Practitioners who only order or refer, such as a primary care provider sending a patient for testing, may need their own ordering and referring enrollment before a cardiology claim will pay. We confirm the current process with MaineCare.
Authorization and documentation
Authorization rules shift by payer, product and code, and an approval never settles payment on its own. We check each request against the plan’s current list before the patient is scheduled, because a missing approval on a nuclear stress test is hard to repair afterward.
Nuclear perfusion studies, stress echo, cardiac CT and cardiac MRI often sit behind prior authorization, and some plans send those requests to an outside radiology benefit manager. We find out which one applies.
Clinical indications exist for diagnostic catheterizations, ablations and implants such as pacemakers and defibrillators. We collect the test findings, test findings and prior treatment history that the reviewer will ask for.
One provider, location or date range clearance will not cover a claim billed with another. We cross-reference the claim with the authorization before it exits our system.
Commercial coverage
Anthem Blue Cross and Blue Shield, Harvard Pilgrim Health Care and Community Health Options are among the carriers on Maine’s state-run marketplace, CoverME.gov. Employer plans bring in other carriers, and many large employers pay claims from their own funds.
Self-funded plans are a separate case. Maine’s prompt-payment rules for insurers cover fully insured plans, while self-funded plans fall under federal law, so deadlines and appeal rights can differ between two patients holding cards from the same carrier. We find out which kind of plan each member has before we choose a workflow.
Carriers change networks and product names constantly, so we double-check these data every time a plan renews.
Medicare Part B
Maine belongs to Medicare Jurisdiction K, and National Government Services is the contractor that processes Part B claims. Practices submit and check status through NGS’s provider portal, NGSConnex, and appeals begin with a redetermination request, which must be filed within 120 days of the original decision.
Our cardiology program includes office visits, EKGs, echocardiograms, stress tests, nuclear investigations, Holter and event monitors and device interrogations. Remote pacemaker monitoring suits a state with long winter trips to the clinic. CPT 93294 covers the physician’s review for each 90-day period, and 93296 covers the technical service. We track those periods so a second claim is not rejected as a duplicate.
Medicare Advantage plans, including Martin’s Point and Anthem products offered in Maine, pay under their own contracts. A Medicare card in a patient’s wallet does not mean Original Medicare, so we check the plan at registration and again before authorization.
Many MaineCare members also carry Medicare. We will confirm for them: which plan pays first; whether the claim automatically crosses over to MaineCare (this requires enrollment in the practice for it to work) and if the patient is in a Medicare Savings Program. Providers cannot bill Qualified Medicare Beneficiaries for Medicare cost-sharing, so we don’t send out statements, but we do adjust those balances accordingly.
Full billing support
The work is arranged in a sequence from day of visit to the day of payment is posted and reconciled.
We check active coverage, plan type, payer order and network status for every patient including MaineCare, Medicare, Medicare Advantage and commercial members.
We submit requests, attach clinical notes, follow-up with payer and record approval numbers and valid dates.
Our coders confirm the CPT, HCPCS and ICD-10-CM codes, modifiers and units against the physician’s note.
We take the visit note, test report and procedure log and convert them into charges. We look for any interpretations or add-on codes that were performed but never submitted.
Each claim is reviewed for patient/subscriber information, NPI, taxonomy, place of service, referral and authorization information.
Claims go to MaineCare, NGS, Medicare Advantage carriers, commercial payers or secondary insurers through the correct clearinghouse or portal.
We send ERAs and EOBs line by line, compare payments with contracted rates, and flag underpayments.
We categorize denials by cause, fix what can be fixed, appeal what should be appealed, and record the outcome.
We work aged claims by payer and balance, contact payers, resubmit, and bring stalled accounts to the practice manager.
We handle MaineCare, Medicare and commercial applications, CAQH updates, revalidations and group changes.
Practices receive reports on charges, collections, denial reasons and aging by payer.
When the same denial returns, we trace back its source, whether that is registration, a note template or a code set, and tell the practice.
Specialty coverage
We adjust the workflow to the service and the setting as each subspecialty bills differently.
Office and hospital visits, ECGs, and diagnosis coding for hypertension, heart failure and coronary disease.
Diagnostic cath, PCI and stent coding, and add-on codes for additional vessels.
Ablation, implanted devices and device clinic follow-up.
Echo, stress testing and ambulatory monitors, with correct technical and professional billing.
SPECT and PET perfusion studies, radiopharmaceutical billing and prior authorization.
National coverage rules set requirements for the heart team and the facility in TAVR and left atrial appendage closure.
Chronic care visits, remote monitoring and device-based management.
Lipid and risk-factor visits, and the documentation behind each preventive service.
Congenital and pediatric care, with age-based coding and MaineCare coverage rules for children.
Coronary CT angiography, cardiac MRI and echo, including studies read at a hospital versus in the office.
Medicare’s 36-session limit, supervision rules and documentation for each plan.
Holter, event and mobile telemetry monitors, billed correctly whether the practice owns the equipment or uses a monitoring service.
How we work
Every claim passes the same checkpoints, so errors get caught before the payer sees them.
Collect demographics, insurance cards and referring provider details at booking.
Verify coverage for the service date.
Tell MaineCare, Original Medicare, Medicare Advantage and commercial plans apart.
Confirm participation and any referral requirement.
Request approvals by payer and code, and log the approval details.
Compare the chart with the intended codes.
Enter services and look for missing interpretations.
Catch data and coding errors.
Send each claim to the correct payer channel.
Match remittances to claims and deposits.
Classify, correct and appeal.
Work aged claims and report patterns to the practice.
Before you submit
A short review at this stage costs less than an appeal later.
Where claims stall
Small gaps in registration or provider records often turn into weeks of rework.
Short MaineCare filing window. A claim that sits in a work queue for a month has already used a large share of the 180-day limit.
Shifting eligibility. MaineCare members can lose or regain coverage between visits, so one check at the first appointment is not enough.
Enrollment gaps. A referring physician with no MaineCare record can cause a cardiology claim to deny.
Split diagnostic billing. Hospital-read studies and office-owned equipment follow different modifier rules.
Shared care across facilities. A procedure in Portland or Bangor followed by local follow-up raises global-period questions, including modifiers 54 and 55 on pacemaker and defibrillator implants that carry 90-day global periods.
Critical access hospitals. Many of Maine’s smaller hospitals hold this status, and those that elect Method II bill employed physicians’ services on the facility claim. We check the election before billing for any hospital-employed cardiologist.
Overlapping coverage. Dual-eligible patients need the right payer order and a clear picture of what the patient owes.
Aging balances. Unpaid claims need follow-up before appeal and filing deadlines pass.
Remote support statewide
Advanced cardiac care in Maine is concentrated in a few places. The main referral centers are the Maine Medical Center in Portland, the Eastern Maine Medical Center in Bangor and the Central Maine Medical Center in Lewiston, with groups in Augusta, Waterville, Brunswick, Rockland, Ellsworth and Presque Isle sending patients there.
A patient from northern Aroostook County may drive nearly three hours for a procedure in Bangor, then return home for follow-up with a local physician. The hospital, the performing physician and the home practice may each bill part of that episode. We keep every piece consistent.
We support Maine practices remotely and do not run offices in the towns named above.
Why practices outsource
A billing team of one or two people has to know MaineCare, Medicare and several commercial carriers at once. When one of them leaves, that knowledge goes too.
A documented workflow keeps claims moving through vacations, resignations and open positions.
We track MaineCare, NGS and commercial rules separately instead of applying one routine to every account.
Reports show charges, collections, denial reasons and aging by payer, so the practice can see where money is stuck.
We do not guarantee collections or a particular denial recovery rate. We commit to careful work and clear reporting.
Frequently Asked Questions
Short answers to questions Maine practices ask us most.
It includes eligibility verification, prior authorization, coding review, charge entry, claim submission, payment posting, denial work, A/R follow-up, enrollment and reporting. A practice can hand off all of it or only the parts that are falling behind.
MaineCare follows the state’s own manual, enrollment process, authorization rules and filing window. Medicare follows federal rules and the NGS contractor’s local policies. We never apply one set to the other.
Medicare allows twelve months from the date of service. MaineCare allows 180 days for most claims, and commercial carriers set their own limits in their contracts. We track the deadline for each payer on every account.
National Government Services handles Part B claims for Jurisdiction K, which includes Maine.
Yes. These plans pay under their own contracts and carry their own authorization and appeal rules, so we bill them separately from Original Medicare.
We confirm Medicare is the primary payer, verify whether the claim crosses over to MaineCare, and review if the patient is enrolled in a Medicare Savings Program. If a patient is a Qualified Medicare Beneficiary, the cost-sharing amount is written off, not invoiced to the patient.
We check the plan’s current list for the specific code, find out whether an outside benefit manager reviews the request, and send the clinical notes with it. Approval numbers and dates are logged and compared with the claim before submission.
Yes. We follow 90 days, separate technical and professional components and track worldwide periods after implantation to ensure that follow-up visits are billed accurately.
When a physician reads the study at the hospital, the physician will bill the professional component using modifier 26 and the facility will bill the technical component. The global service is billed by a practice that owns the equipment and interprets its own investigations.
Yes. All of the work we perform takes place remotely, so a practice in Presque Isle, Ellsworth or Farmington is the same as one in Portland.
Talk to us
Send us a recent denial report or an aging summary, and we will tell you what we see: where claims stall, which payer rules are being missed, and what we would fix first.
